In the event of an accident with an Uber vehicle which was in the course of transporting a passenger, how can I contact the Uber vehicle’s insurance carrier?

Uber drivers involved in accidents while in the course of driving a passenger are covered by insurance which is issued under the Uber insurance policy plan. The insurance company presently providing such group coverage is James River Insurance Company. The claims department may be contacted by calling (804) 289-2712. The e-mail number is [email protected] and the fax number is (804) 420-1058. If you or a loved one is involved in accident with or while a passenger in a Uber vehicle, it may be advisable to have your lawyer contact James River Insurance Company.

Prior to communicating with an insurance carrier, it is important that you contact and/or retain a lawyer who can act on your behalf. It is also important that your lawyer determine all insurance carriers who should be placed on notice of the occurrence of the accident as it is required that prompt notice be given to all of the appropriate insurance carriers.